Southern Water chooses Varo for Open Water programme

Southern Water is a utility company responsible for water supply and wastewater collection and treatment in the South of England, employing around 2,000 in Kent, Sussex, Hampshire and the Isle of Wight.

Open Water
The Open Water programme was set up by the UK Government to deliver a competitive market for the provision of water and wastewater services.

From April 2017, 1.2 million eligible business customers will be able to choose who supplies their water and wastewater retail services. The new market will be the largest retail water market in the world, delivering an estimated £200 million of overall benefits to customers and the UK economy. Being able to switch water and wastewater retailer will mean that business customers are able to negotiate the best package that suits their needs.

Southern Water has selected Arch Varo to be part of its strategic solution for data capture and process integration, firstly in support of the new processes required by Open Water, and for many other business process scenarios.

The project is expected to run through 2016.