SAP UX
Design

Arch provides an end-to-end service for the design of custom Fiori apps. Working together with your team, we can provide the framework for the design of powerful apps to support new ways of working in your organisation. We will bring our experience of other customers’ processes into your design sessions, and lead you through the process of analysing the business tasks, defining the requirements and brainstorming approaches, accelerating and smoothing your Fiori journey.

Defining Personas

Defining User Personas is a method common to UX design but relatively new to SAP application design. The process involves interviewing key users to understand their personality, likes & dislikes, motivators and frustrations. We then distil the findings and identify patterns, to feed into the definition of ‘personas’ to represent a particular segment of users. This approach is most valuable if the app will serve large user communities within the enterprise, or is targeted for external communities.

Storyboarding

Once the needs of the user communities are understood, the process can begin to define approaches to meet or exceed these needs. Arch manages your workshops to brainstorm potential solutions and create ‘storyboards’ which describe step-by-step what the solution will provide, such that the app functionality is defined and captured.

Prototyping

Another output of the design workshops is a picture of the app that can be taken as a starting point for a prototype.
Arch works with BUILD, the Fiori app prototyping tool from SAP. Using Build we mock-up the finished Fiori app in order for business users to experience the app before we begin the development process.

Unique Toolkit

Arch provides a unique product suite for SAP User Experience, enabling you to model custom business processes or making improvements to existing processes.  Our products extend your SAP system, fitting seamlessly into your SAP landscape.  We also provide expert consulting for Custom App design and SAP Personas.

 

Every User Touch-point

Our user-centric approach for UX design considers not only how users interact with a views within an app, but every user touch-point through the entire business process, be that through Fiori LaunchPad, eForms, web apps, mobile apps, emails, text notifications, letters or generated PDF output.

Our product suite enables you to consider each point of engagement with your users throughout your business processes.