Looply Just Got Smarter: New Tools for Governance, Efficiency, and Resilience

Looply Just Got Smarter: New Tools for Governance, Efficiency, and Resilience

Why Notification Management Matters

Looply brings SAP business processes directly into Microsoft Teams, allowing for real-time notifications and approvals. But as workflows scale, IT teams often face challenges like notification overload, delayed decisions, and a lack of oversight.

Without proper lifecycle controls, notifications can create clutter, increase risk, and reduce trust in automated processes.

That’s why we’ve added powerful new features to help IT leaders manage notifications more intelligently—ensuring every alert, approval, and exception is governed effectively.

What’s New in Looply

Looply’s new Notification Lifecycle Management features give administrators full control over workflow notifications:

  • Search and Filter: Locate notifications by user, workflow, or process ID—no scripting required.
  • Bulk Deletion: Select and remove irrelevant or outdated notifications across the system.
  • Dry Run Deletion: Simulate deletion scenarios to validate filters before going live.
  • Deletability Check: Quickly see which notifications are safe to delete.
  • One-Click Execution: Action your cleanup with confidence.
  • Audit-Friendly Logging: Monitor progress and results of all deletion operations in real time.

Smarter Notifications When Things Go Wrong

We’ve also enhanced Looply’s workflow error handling:

  • Conditional Error Notifications: Trigger alerts only when specific payload values, datastore fields, or environment flags are present.
  • Extended Payload Data: Get richer context in both email alerts and webhook responses.
  • Enhanced Developer API: resumeWorkflow now returns Looply-specific codes for better automation and debugging.

 

The Business Benefits for IT Leaders

Governance and Compliance

Control how long notifications stay in your environment, align with data retention policies, and maintain a clean audit trail.

Operational Efficiency

Empower admin teams to manage notification volume without backend effort—reducing clutter in Teams and boosting usability.

Risk and Resilience

Reduce noise with conditional alerts, helping teams focus on the real issues and respond faster.

Developer Experience

Get more actionable data from APIs and webhook integrations, making it easier to fix problems and build smarter automation.

 

What’s Next: Behavioural Insights

Coming soon to Looply: Behavioural Insights, a dashboard to help you understand how your users interact with workflow notifications.

This new dashboard will help IT leaders:

  • Identify users with delayed responses
  • Measure average approval times and seen rates
  • Monitor process bottlenecks at a glance
  • Target user enablement and training with data

With Looply, you’re not just sending messages—you’re managing process performance across the enterprise.

 

Final Thought

Looply is more than a notification engine—it’s a platform for governed, measurable process execution in Microsoft Teams. For IT leaders facing growing digital complexity, these new features offer the tools to stay in control, keep users on task, and continuously improve.